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Eric Thomas: Spearheading Diversity, Equity, and Inclusion at Genesys

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Eric Thomas, Global Diversity, Equity, and Inclusion Officer at Genesys, has a robust background in various leadership roles across different industries. With a bachelor’s degree in business from Eastern New Mexico University, along with an executive management certificate from the London Business School, Thomas’ diverse experiences uniquely position him to lead Genesys’ diversity, equity, and inclusion (DEI) initiatives. This article delves into Thomas’ career, his transition to DEI, and the impactful DEI strategies he spearheads at Genesys.

Eric Thomas Career Background

Before stepping into his current role, Thomas held positions that honed his leadership skills and prepared him for

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