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Lattice CEO Sarah Franklin sees AI as “transformational technology” in business—that’s why she posted to Linkedin last month that the company was proud to be the first to develop a system for onboarding, training, goal setting, and managing performance for these “digital workers,” and creating employee records for them.
On LinkedIn and elsewhere, the criticism was swift, with many users questioning if Lattice was equating AI tools to human employees. After the announcement, Lattice hit pause on deployment, because, as Franklin told HR Brew, “We need to have this conversation.”
“The intent was to hold AI accountable, and to be transparent with