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The global CrowdStrike IT outage in July caused widespread chaos and financial damage to businesses large and small. Thousands of flights were canceled or delayed, an Alaskan 911 system was temporarily unavailable, broadcasters went dark, and for HR pros, the outage left many employees with the infamous “blue screen of death” and even upended payroll systems for some companies.
The meltdown served as a painful reminder of the vulnerability of technology that organizations rely on for basic functions. But cyber experts also see the high-profile outage as an opportunity for HR to deepen employees’ relationship with colleagues in the IT department,