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I recently came across a work trend special report from Microsoft that was talking about the emergence of artificial intelligence (AI). I’m not going to lie, the report is trying to showcase what Microsoft AI tools can do for organizations. But the report mentioned another takeaway that’s worth thinking about – which is organizations shouldn’t expect AI to fix their work environment.

It totally makes sense. Artificial intelligence tools learn from the existing structure. So, if the existing structure is flawed or not operating at peak effectiveness, then that’s the foundation that AI will learn from. It’s kinda like having the employee who doesn’t follow any of the rules train the new employee. Does the organization feel confident that the new employee will learn the company standard (or the short cuts)?

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