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Ep156: Discrimination By Customer Request

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When a patient requests that they re-assign a home-health nurse because they didn’t want them to be black, the company made a dangerous and costly agreement to try and make the customer happy. Can customers make requests based on discriminatory reasons and, if they do, how do

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https://www.buzzsprout.com/1296377/episodes/18935237-ep156-discrimination-by-customer-request.mp3

See also  Ep153: Can you do everything right and still get sued?

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