This post was originally published on this site
How do great leaders inspire confidence, even in the most challenging moments? What impact do body language, tone, and presence have on the people we lead?
In this episode of Leadership with Heart, I sit down with Tracy Nolan, Senior Vice President of MarketPoint at Humana, to explore the art of leading with strength and compassion, often without saying a word. Tracy shares her journey from retail to telecommunications and ultimately to healthcare, where she leads thousands of employees and agents in helping people make critical health decisions.
Our conversation takes an unexpected turn as we reflect on the Super