Cynthia Kane’s “The Pause Principle” teaches how to pause and regain control in challenging situations. Using the SOFTEN method (Sensation, Own discomfort, Focus on present, Take a breath, Eyes on other person, Need to say), people can shift from reactive responses to intentional communication by calming their nervous system first.
TAKEAWAYS
- Notice body sensations first – Pay attention to physical discomfort signals like racing heart or tense jaw to recognize when you need to pause
- Use the SOFTEN method – Simple practices like focusing on breath or saying your name help shift from fight-or-flight to calm response
- Practice daily in low-stakes moments – Build the pause muscle through regular practice so it’s available during high-pressure conversations
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In Brandon’s own words: “The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders.”
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