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‘You cannot sue an AI’: Why adoption comes down to people, not platforms

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Organizations in Asia are skilled at deploying AI, but effective usage remains in question. Jun Tay, a finance technology specialist at DBS Bank in Singapore, notes that the gap between deployment and effective adoption is critical.

Organizations across Asia have become adept at deploying AI. Whether anyone uses it well is another question, and for Jun Tay, finance technology specialist at DBS Bank in Singapore and an ACCA member, the gap between the two is where adoption is won or lost.

“AI adoption most often breaks

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