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This podcast episode explores how “radical listening” transforms leadership by focusing on intentional connection rather than performative techniques. Dr. Christian van Nieuwerburgh and Dr. Robert Biswas-Diener explain that radical listening requires internal quieting, purposeful attention, and genuine curiosity to overcome modern workplace distractions.
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WAYS Radical listening is an intentional act of connection that goes beyond traditional “active listening” techniques to build trust and influence. The Radical Listening Framework centers on positive intention, combining internal skills (quieting, noticing) with external skills (inquiring, acknowledging). Creating a listening culture requires self-awareness about when you feel heard and practicing appreciation-based listening without the