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the process is evaluating the current benefits package to identify what changes are needed to address the satisfaction gap. Additionally, gathering input from employees can help shape the offerings to better meet their needs and expectations.
It’s the same pattern every renewal. Claims spike, so leaders immediately look to find a solution to impact that pattern. An employee survey reveals a gap in satisfaction with the benefits offered, so HR kicks off an RFP to add additional programs that employees will value. An important step in