Here’s a question you probably haven’t thought about a lot: What happens when you forget to give someone a birthday card? Or even if you get it to them late? My colleagues Michal Hodor, Liat Eldor and I decided to f

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nd out. Yes, we know this is quirky. Yes, you should know that no taxpayer or other funds supported this study. And yes, there is a serious point behind it. The underlying question is: How trivial do issues have to be and still affect employee behavior, and ultimat

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ly, HR? See also: Brewing cultural magic in the workplace: It just takes