A
blind customer care advocate asked for screen reading software. According to the EEOC, his employer tested two products, decided the software wasn’t compatible, turned down a free offer from a state agency to help, and terminated him. That sequence cost $270,0
0
0
. This week is EEOC Settlement Week on The Employer Handbook: one recent EEOC settlement per day, with practical takeaways for employers. Today is the fourth installment: a $270,000