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Salesforce’s head of talent growth and development shares how the tech giant is training its 72,000 employees on agentic AI

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A

I agents have been all the rage in HR tech lately.N

o clue what we’re talking about? Agentic AI is essentially AI technology that can complete tasks without prompts from humans. Many HR tech giants, including Oracle, Workday, and ServiceNow, have been betting big on the technolo

gy.Salesforce unveiled its autonomous Agentforce in September. It can be used externally and internally, “out of the box” or customized. HR Brew caught up with Lori Castillo Martinez, Salesforce’s EVP of talent growth and development, to discuss how her team is preparing the enterprise software firm’s 72,000+ employees to use

the new technology.“This rise of

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