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or decades, learning and development (L&D) operated within an outdated framework: linear e-learning courses, in-person training sessions, and pricey LMS systems. Most organizations continue to rely on costly, oft-clunky, tools that don’t meet business or workforce needs, and their use has never impressed those with the purse strin

gs.That model, and all the challenges that came along with it, is primed to change, and change dramatically, according to global HR industry analyst Josh Bersin in a new study on AI in L&amp

;D.“The infrastructure that was created was the learning experience is a course and the platform is an LMS, and the

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