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Why candidate experience is top-of-mind for TA leaders

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T

alk to any talent acquisition leader about their strategic priorities these days, and candidate experience is sure to come up.W

hile employers aren’t currently as desperate for workers compared to the “Great Resignation,” candidate experience remains

a priority.A quick history lesson. The hiring process before the internet and era of instant communication didn’t require employers to care about candidates’ feelings. Job seekers, who’d send in paper applications, were lucky if they received notice that they weren’t selected for a job, Gerry Crispin, principal and cofounder of CareerXroads and an expert on candidat

e experience, told HR Brew.When Crispin worked at Johnson &

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