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B
etsy Mercado has recently stepped into the newly created, crucial role of Chief People Officer at Jersey Mike’s, a leading franchisor in the fast-casual sandwich space. Her mandate is clear: to guide the company’s rapid expansion by developing comprehensive people strategies that reinforce Jersey Mike’s distinctive, pe
re. Betsy Mercado In this pivotal role, Mercado oversees the entire team member experience, from leadership development and talent management to compliance. Her goal is to drive initiatives that build high-performance teams and enhance organizational capability
across the growing brand. The Fr
anchise Master Strategist Mercado brings more than 20 years of human resources leadership and exceptional franchise expertise to